Step Away Debt— Terms & Conditions

Aritel Limited T/A Step Away Debt (“we”, “us”, “our”) is a UK-registered company, providing initial debt advice, general guidance, and introductions to authorised debt-solution providers. By accessing our website (stepawaydebt.com) or using our services, you agree to be bound by these Terms and Conditions. If you do not agree, please stop using the website immediately.


1. About Us

Aritel Limited T/A Step Away Debt

Registered Office: Suite 25, Lavenham Business Centre, Parsons Street, Oldham, OL9 7AH

ICO Registration Number: ZB582496

ICO Registration Status: Data Controller

Email: info@stepawaydebt.com

Phone: 0203 793 4392

Step Away Debt provides initial debt advice and may introduce you to Insolvency Practitioners or FCA-authorised organisations that administer formal debt solutions.


2. Eligibility to Use Our Services

To use our website or submit an enquiry, you must:

  • be at least 18 years old,
  • be a UK resident, and
  • use the website for personal, lawful purposes only.

We do not offer services to children or to users acting on behalf of another person without authority.


3. Nature of Our Service

3.1 Step Away Debt provides initial debt advice, general guidance, and recommendations based on the information you provide.

3.2 We do not administer debt solutions ourselves. Formal assessments are completed only by regulated Insolvency Practitioners or FCA-authorised firms.

3.3 Any recommendations we make are dependent on the accuracy and completeness of the information supplied by you.

3.4 You are under no obligation to proceed with any provider we introduce.

3.5 We do not guarantee:

  • eligibility for any debt solution,
  • acceptance by a third-party provider,
  • any specific reduction in debt, or
  • financial outcomes.

4.Your Responsibilities

You agree to:

4.1 Provide truthful, accurate information when submitting enquiries or communicating with us.

4.2 Notify us if any information you have provided is incorrect or incomplete.

4.3 Use the website only for lawful, personal purposes.

4.4 Not interfere with, damage, or disrupt the website, servers, or security systems.

4.5 Not use automated tools, scraping technology, or bots to extract data from the website.


5. Introductions to Third-Party Providers

5.1 We may share your enquiry with an authorised third-party debt-solution provider, including Insolvency Practitioners.

5.2 Once introduced, the receiving provider is responsible for their own communication, advice, and regulatory compliance.

5.3 We do not guarantee the accuracy, completeness, or suitability of advice provided by third parties.

5.4 We are not responsible for any fees, charges, or contractual terms offered by third-party organisations.

5.5 Your engagement with a third-party provider is solely between you and that provider.


6. Website Content and Intellectual Property

6.1 All website content, including text, graphics, branding, layout, and digital assets, is owned by Aritel Limited or licensed to us.

6.2 You may view, download, or print content for personal use only.

6.3 You may not modify, reproduce, distribute, commercially use, or exploit any content without written permission.

6.4 Any misuse of website content or intellectual property may result in legal action.


7. Accuracy of Information

7.1 We aim to ensure all information on the website is accurate, up-to-date, and useful.

7.2 However, we do not warrant that:

  • all information is complete or error-free
  • debt solutions displayed apply to your circumstances, or
  • third-party information (such as solution examples or eligibility criteria) is always current.

7.3 You should not rely solely on website content when making financial decisions.


8. Limitation of Liability

To the fullest extent permitted by UK law, Step Away Debt shall not be liable for:

  • any financial loss,
  • loss of income, savings, reputation, or business,
  • any indirect or consequential damages,
  • outcomes of any debt solution,
  • actions or advice provided by third-party Insolvency Practitioners,
  • website downtime, delays, errors, or interruptions.

You use this website and our services at your own discretion and risk.


9. Third-Party Links

9.1 The website may contain links to external resources for convenience.

9.2 We do not endorse or guarantee the accuracy of third-party content.

9.3 We are not responsible for privacy practices, security, or terms of any external websites.

9.4 Accessing third-party websites is entirely at your own risk.


10. Privacy and Data Handling

10.1 Your use of the website is governed by our Privacy Policy, which explains how personal data is collected and processed.

10.2 By submitting your details, you confirm that you have read and understood our Privacy Policy.

10.3 Our Privacy Policy is available at: stepawaydebt.com/privacy-policy


11. Marketing Preferences

11.1 We will only send marketing communications where you have actively opted in.

11.2 You may withdraw consent at any time by emailing info@stepawaydebt.com .

11.3 Withdrawing marketing consent does not affect service-related communication.


12. Suspension or Termination

We may restrict, suspend, or terminate your access to the website if:

  • you breach these Terms,
  • you misuse website content,
  • your activity threatens website security, or
  • we are required to do so for legal or compliance purposes.

We may do this without prior notice.


13. Changes to These Terms

13.1 We may update these Terms to reflect:

  • regulatory changes,
  • service changes, or
  • improvements to the website.

13.2 Any changes will be published on this page with an updated effective date.

13.3 Continued use of the website means you accept the revised Terms.


14. Governing Law

These Terms and Conditions are governed by the laws of England. Any disputes relating to these Terms shall be resolved exclusively by the courts of England.


15. Contact Us

For questions about these Terms & Conditions, please contact:

Step Away Debt

Suite 25, Lavenham Business Centre

Parsons Street, Oldham, OL9 7AH

Email: info@stepawaydebt.com

Phone: 0203 793 4392